Crisis management lessons from modelling

Dernière mise à jour : 4 mai 2020

Par Thomas MESZAROS & Clément MORIER

Summary of Thomas MESZAROS and Clément MORIER contribution “Crisis management lessons from modelling”, in Nathalie SCHIFFINO, Laurent TASKIN, Céline DONIS, Julien RAONE (eds.), Organizing after Crisis The Challenge of Learning, Peter Lang, Public Action vol. 13, 2015, p.75-106:

Stock market crashes, air disasters, trains derailing, cruise ships and tankers sinking, terrorist attacks, communication network sabotage, floods, pandemics, pollution, tsunamis and nuclear accidents are all situations considered, sometimes a little too quickly, to be “crises”, whether economic, financial, environmental, humanitarian, political, security or military. The multiple meanings of this word do not give us much information about its substance. Its overuse does, however, show that we are living in a new (reflexive) modernity in which risk is constantly present (Beck, 2001). This new factor can be explained by the transformation in our lifestyle, and means of communication and production which have turned our societies into “risk producers” (Beck, 2001, p.11). As our global environment becomes more and more complex, our societies are confronted with growing uncertainty and are becoming increasingly vulnerable (Boin, Hart, 2008). Handling these critical emergency situations is now a priority for both public and private decision-makers, who, faced with worldwide media coverage of events, are often left feeling helpless, because they do not have the tools they need to manage them. How can this need be met? How can we learn from previous crises, train decision-makers and predict the adaptive capability of organizations placed in these crisis situations? It is the hypothesis of this paper that crisis models are one of the most effective tools available for tr